Jack Dorsey's Block announced it's laying off 40% of its workforce – over 4,000 people.
The Story
He claims this isn't due to financial trouble, but a strategic shift, stating AI and automation enable 'a new way of working' with leaner teams.
Why It Matters
For my European SMB clients, this means something profound: even profitable, growing companies are fundamentally re-evaluating their operational models because of AI. This isn't just about 'big tech' hype; it's a clear signal that the efficiency gains from AI are significant enough to drive major strategic decisions, pushing all businesses to reconsider their current structures.
What To Do About It
My advice is direct: do not wait. I recommend a focused AI operational audit, identifying 2-3 core processes in your firm – think document review, client onboarding, or data analysis – where AI can genuinely deliver a 10-20% efficiency boost. Start piloting these changes within the next 3-6 months, using existing tools or targeted solutions. This isn't about immediate cuts, but about strategically re-skilling your team and future-proofing your business before the market forces your hand.
Related Signals
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10 Apr 2026
Salesforce overhauled Slackbot with 30+ new AI capabilities, turning it into an autonomous desktop agent that executes tasks via MCP integrations with Google Workspace, Microsoft 365, Notion, Workday, and 6,000+ apps.
4 Apr 2026
Salesforce embedded Agentforce AI agents into its Free, Starter, and Pro SMB Suites at no extra cost — capabilities previously locked behind $550/user enterprise plans now included in every SMB seat.
26 Mar 2026