What I take over
Everything behind the work, handled.
Every company is different. These are the areas I take over, whatever you do.
Workplace
Microsoft 365 for mail, files, calendars and Teams, moved in and kept tidy.
Security and devices
Laptops encrypted, managed and wipeable.
People
New colleagues ready before day one.
Requests and approvals
Holidays, purchases, legal and admin requests in one place instead of email and chat.
Automation
The repeated work between inboxes, forms and folders, done by the system.
Practical AI
Reading, sorting and checking inside the tools you already use, with a person deciding.
Delivery log
One company, six months: seven of the 55 things now working for them.
Real requests from one client engagement in 2026, shared with the client's permission. Anonymised. Nothing added. Yours will be different; the way it gets handled won't.
| No. | Asked | The request | What changed | Took | Area |
|---|---|---|---|---|---|
| 01 | 7 Apr | Documents in Google, shared files in Dropbox. | One Microsoft 365. Mail moved in about a month; Google and Dropbox switched off in about two. | About 2 months | Migration |
| 02 | 20 May | Legal requests lost in email. | One request list with notifications, live two days later. | 2 days | Legal |
| 03 | 20 Jul | 30 inboxes, mail sorted by hand. | 240 rules tag mail across 30 mailboxes as it arrives. No errors. | 1 day | |
| 04 | 27 Jul | Compare two versions of a data room. | A compare tool, live the same day. The team ran it alone the next morning. | Same day | AI |
| 05 | 27 Jul | Check an application before it goes out. | A checker that caught a plot listed twice. | Same day | AI |
| 06 | 8 Jul | A new lawyer starts on Monday. | A managed, encrypted laptop ready before day one. | Before day one | Onboarding |
| 07 | 24 Jun | 0 of 14 devices managed. | All 11 company laptops, one of them a Mac, enrolled, encrypted and wipeable. | 3 days to build | Security |
In their words
What the team said.
The legal requests: brilliant. [...] Because nothing gets lost. Before, we sent it by email and it got forgotten.Te wnioski prawne: rewelacja. [...] Bo nie ginie. Bo tak to na mailu wysyłaliśmy i się zapominało.
[...] Teams works. Outlook works. [The request form] finally works.[...] Teams działa. Outlook działa. [Wniosek] w końcu działa.
I followed the instructions and did it all myself.Ja tam zgodnie z tą instrukcją wszystko robiłem.
Why a business person, not a technician
I have sat on your side of the desk.
I have run companies, not just advised them. In Lisbon I owned and ran my own firm. In Warsaw I was general manager of a retail chain that grew from one shop and five people to ten locations and around 150, with two acquisitions along the way. Then I built international sales teams selling into Europe, Latin America and the Middle East. In every one of those jobs, a manager's week disappeared into systems that should have just worked.
Before 3DH I spent three years at Accenture on the Microsoft account. Now I bring that to companies of 20 to 150 people, and I stay after the first thing works.
You deal with one person, the one who did the work. When something needs a specialist, I bring one in and tell you who and why.
Member of the Microsoft AI Cloud Partner Program (ISV Success) · Built an AI agent now published on Microsoft Marketplace (opens in a new tab)
How it works
Start with a conversation. Keep going only if it helps.
- A free 30-minute conversationYou tell me how the business runs and where the week goes. No slides, no diagnosis.
- The first monthOne visible result your team notices, agreed before we start.
- Six months, fixed monthly feeScope written down before anything starts. No hourly billing.
- Ongoing careI stay responsible for what I built and take over the next thing.
Questions owners ask
Plain answers.
What would AI actually do for us?
The reading, sorting and checking nobody wants to do: mail tagged as it arrives, two versions of a document compared, an application checked before it goes out. It works inside the Microsoft tools you already use, and a person still makes the call. If a plain automation does the job better, you get that instead.
We already have an IT person.
Good. I work with them, not around them. They keep the day-to-day running. I take the projects that never get finished: the migration, the security setup, the automation, the AI. They get a colleague, not a replacement.
Do we need Copilot?
Not on day one. Copilot can see everything your people can open, so files and permissions have to be in order first, or it surfaces the wrong things. Once the basics are clean, we test it with a few people and buy more licences only if they use them.
What does it cost?
A fixed monthly fee for six months, agreed in writing before anything starts. No hourly billing, no surprise invoices. It costs less than hiring an IT manager and an AI specialist, and you get one senior person across all of it. Microsoft licences are billed separately and itemised. We talk numbers in the first conversation, once I understand what you need.
You are one person. What if you are unavailable?
You own everything I build. It is documented and handed over whenever you ask. Time off is agreed in advance, and when something needs a specialist or cover, I bring in a partner from the Microsoft partner network and tell you who.
What happens after six months?
You choose. I hand everything back to your team with documentation, I stay on as your IT and AI function, or I help you hire and onboard someone in-house. No automatic renewal, no twelve-month lock-in.